Different systems
Each site brought its own ERP and reports. Comparing them takes someone with a spreadsheet and a free weekend.
Operations platform for inspection, repair and distribution
One operating standard for every location. Whatever ERP runs behind it.
Your ERP records the sale. RIGGING-OS runs the work around it: receiving, inspection, repair, certification, shipping, training and quality records, done the same way at every site. Nothing in your ERP has to change.
Proven in lifting and rigging, where inspection records get audited.
The problem
Growing by acquisition means every site does the work differently
Moving every new location onto one ERP is slow, expensive and risky. Meanwhile the real work, what happens to a customer's equipment between the order and the invoice, runs on paper, spreadsheets and habit.
Different procedures
Inspection forms, repair steps and training records vary by branch, which is a problem the first time an auditor or a customer asks.
Work nobody can see
Customer equipment moves between benches with nothing to say where it is, what was found, or when the next inspection is due.
What we hear
If this sounds familiar, the work is where it breaks
The same complaints come up at distributors and equipment service shops, in different words. Each one is a gap between what the ERP records and what actually happens on the floor.
“It takes two weeks to move someone from one branch to another.”
One way of working at every branch
Counter reps and technicians see the same boards, forms, labels and procedures wherever they are. Training binders build themselves from job titles, and required training is signed off by the employee.
“The order was in the system. Nobody on the floor had touched it until the order was due.”
Orders that cannot hide
One board shows every open order and quote, and late is always red. Kit orders that never reached the floor have their own view, and open orders are checked against shop work orders so gaps are flagged while there is still time.
“The system says we have it, but it is already cut and sitting on a bench.”
Stock that matches the shelf
Scan a bin’s QR label to add or remove stock when it moves. Aisle, bay and bin locations, min/max levels and cycle counts checked by a second person keep the shelf and the screen in agreement.
“Our quality system lives in a binder, and each branch does it its own way.”
Quality inside the daily work
Quality documents, required training and sign-offs live in the same system as the work. Audited records keep an edit history, so you can show who changed what, and when.
“Where is the customer’s equipment right now?”
An answer from the scan trail
Every item gets a QR label at the door and every scan updates custody, so the answer comes from the history instead of asking around the shop.
“We re-key handwritten paperwork, and the mistakes follow the job.”
Paperwork in, an editable form out
Pickup tickets and purchase orders, handwriting included, are read into a form for a person to check. One confirmation creates the ticket, the item lines and the QR labels.
The split
Your ERP handles the dollars. RIGGING-OS handles the work.
Many ERPs are built around financial transactions, like the invoice and the shipment. They do not tell a technician what the next step is, or show where a job is stuck. RIGGING-OS does that part and leaves your ERP alone.
Stays in your ERP
- Pricing and invoicing
- Purchasing and vendor payments
- The general ledger
- Company-wide inventory value
Runs in RIGGING-OS
- Receiving, QR custody and the scan trail
- Inspection, repair and certification records
- The shop schedule and the open-order board
- Shop-floor stock, locations and counts
- Training, quality and safety records
How it fits
Keep the ERP. Standardize the work around it.
RIGGING-OS does not replace your ERP and does not ask a new site to give up its system on day one.
Leave the ERP alone
Each location keeps the system it runs today for accounting, invoicing and purchasing.
Bring its reports in
Paste or upload the reports you already run. The system shows what will be added, updated or removed, and nothing changes until you confirm.
Run the work one way
Receiving, inspection, repair, quality and training follow the same steps and keep the same records at every site.
Report import is built for each ERP's report layout. Direct system-to-system connections are on the roadmap below.
In practice
Three things that happen every week
Customer equipment arrives
It is logged and labeled at the door, inspected, quoted, repaired, certified and shipped, with a record at every step.
- Paperwork is read for you, handwriting included, and checked by a person before it is saved
- A QR label follows each item; every scan updates custody
- Draft inspection reports and shop orders start themselves from the intake
A new location comes on
It needs an account, not new software. Its reports load, its people are set up, and its training binders build themselves from job titles.
- The same quality documents and procedures on day one
- Required training by position, with employee sign-off
- Screens in Spanish, French, Portuguese or Haitian Creole with one button
Headquarters asks how it is going
The same boards and numbers across every location, side by side.
- Open orders and quote aging by branch
- Inspection and training completion by branch
- Shown for discussion; timing to be confirmed
Who it is for
Businesses that inspect, repair, recertify or distribute equipment
Lifting and rigging
Slings, chain, hardware, hoists and wire rope. Inspection and repair forms, proof-test and rated-load calculators to ASME B30.9-2025, and the records an auditor expects.
Other equipment service shops
Any business that must inspect, repair and certify customer equipment on a schedule, such as fall protection, hose assemblies or safety equipment. Set up with your own forms and rules. Ask us.
Distributors and multi-site groups
Distributors with a shop behind the counter, and groups growing by acquisition that want one way of working across sites with different ERPs.
RIGGING-OS is not accounting software and does not replace your ERP. It covers the operational work around it.
The platform
One login. The whole operation.
Each module works on its own and shares the same people, parts and customers with the rest. Every person lands on the work that is theirs.
Sell
An order board the whole counter trusts, with each rep seeing their own work.
- Status as color on every order; late orders are always red
- Open quotes with days open and a follow-up list
- Overstock and clearance with photos, flyers and showroom QR labels
- Ready-to-ship tracker with aging, photos and labels
Receive and track
Customer equipment, inventory and purchasing in one place.
- Customer equipment from drop-off to delivery on one board
- A QR label per item and per part; every scan is logged
- Aisle, bay and bin locations, min/max levels, cycle counts checked by a second person
- Incoming purchase orders by vendor and due date
Inspect and repair
The records customers and auditors ask for.
- Inspection and repair reports with photos, saved as drafts and edited later
- Recertification due dates tracked with service calls
- Edit history on audited records; letterhead on every printout
- Sling cut length, rated load, proof test and minimum length calculators
Produce
The shop floor, scheduled and color-coded.
- Work orders by day, a Gantt timeline and each rigger's load
- Work orders checked against open orders; gaps flagged and filled in
- Paste the daily work order export to add new jobs
- Closed jobs archived for quality review
Quality, safety and people
Standards, safety and training in the same system as the work.
- Quality document repository and a manager view of status and training
- Safety forms to PDF, weekly and monthly champion audits
- A training binder per employee, built from their job title
- HR library, reimbursement forms and employee directory
Run the location
What managers and crews use every day.
- One search for orders, quotes, parts, assets and people (Ctrl+K)
- Saved views and one-click Excel export
- Team chat, video calls and push notifications
- Rental fleet, shipping log and manager dashboards when you need them
QR tracking
One QR code per item, from intake to delivery
1
Intake
The item is logged the moment it arrives.
2
Label
A QR label is printed and attached.
3
Scan
Every scan updates custody instantly.
4
History
Where is it? Answered from the scan trail.
Customer equipment, rental assets and inventory parts all use the same scan-and-log pattern. A phone camera is enough.
AI-assisted intake
Paperwork in, an editable form out
Customer paperwork is read for you. Nothing is saved until a person has checked it, and what is entered once follows the job through the shop.
Capture
Upload a pickup ticket, PO or other paperwork, as a PDF or a photo, handwriting included.
Review
The intake form is filled in from the document. Correct anything that needs it.
Save
One confirmation creates the ticket, the item lines and the QR labels, with the original attached.
Crates and pallets are read in from their inspection forms, and draft inspection reports and shop orders start from the same items as a ticket moves along.
Control and accountability
Know who changed what, and when
An activity log
Every record created, changed or deleted is logged with who, when, and the old and new values. Searchable by administrators, kept for a year.
Roles and access
Individual logins with admin and user roles, and password-protected manager and import areas. User administration is limited to named administrators.
Your data stays yours
Data lives in an open-source database that exports to standard formats, with a nightly backup, so nothing is locked in.
Getting started
Prove it at a few locations, then roll it out
Pilot at three locations
A 90-day pilot with success measures agreed in advance: adoption, import accuracy, records completed and support load.
Train the team
Hands-on sessions for the counter, the shop floor and the leads, and a local champion at each site.
Roll out in waves
Groups of locations on a steady schedule, each set up the same way, with the quality documents and procedures already in place.
On the roadmap
Not yet released. Shown for discussion; features and timing are to be confirmed.
Company-wide view
The same boards and numbers across every location.
Direct ERP connections
Read orders, quotes and inventory straight from supported ERPs, without pasting reports.
Point of sale
Counter sales tied to inventory, quotes that become orders, customer accounts, payments and receipts.
Access
Install it like any other app
Desktop
One click from Chrome or Edge puts it on the taskbar and Start menu, in its own window.
iPhone and iPad
Tap Share, then Add to Home Screen. It opens full-screen and enables push notifications.
Android
Chrome offers to install it, or add it from the browser menu. It works like a store app.
Same login and same live data on every device. No app store account needed.
Questions
An operations layer is not another ERP
The short answers to what we are asked most.
Do we have to replace our ERP?
No. Each location keeps the ERP it runs for accounting, invoicing and purchasing. RIGGING-OS is the operations layer next to it.
What does an operations layer do that an ERP does not?
An ERP records financial transactions: the order, the shipment, the invoice. It does not tell a technician which step comes next, show where a customer’s equipment is, or flag an order the floor has not started. RIGGING-OS covers that work: receiving and QR custody, inspection and repair records, the shop schedule, stock at the bin, and training and quality records.
Can’t we just configure our ERP to do this?
A good deal can often be done, but it becomes a custom project at each location, and each one usually ends up a little different. RIGGING-OS gives every site the same screens, forms and rules from the start, without changing the ERP.
How does our data get in without a custom integration?
Paste or upload the reports your ERP already produces. RIGGING-OS shows what will be added, updated or removed, and nothing changes until you confirm. Direct connections to supported ERPs are on the roadmap and not yet released.
Does it change our ERP’s inventory or financial records?
No. The ERP stays the record for money and company-wide inventory value. RIGGING-OS keeps the shop-floor view: locations, scans, min/max levels and cycle counts, with one-click Excel export when you need to reconcile.
What if our locations run different ERPs?
That is the case it is built for. Every location keeps its own ERP and works the same way in RIGGING-OS.
Who owns our data, and how do we start?
You own your data. It lives in an open-source database that exports to standard formats, with a nightly backup, so nothing is locked in. To start, we run a 90-day pilot at three locations with success measures agreed in advance, then roll out in waves.
Request a demo
See it run an operation
Tell us about your business and how many locations you run. We will set up a walkthrough of what matters most to you.
- A live walkthrough, not a slide deck
- Focused on the work you name
- No obligation